Other Problems

Please use the window below to report a problem.

Note: You will need to login if you already have a LEC webportal account. If you do not have an account, you need to create one. Reference our FAQ on LEC webportal account creation to get more information.

  • Log in to LEC webportal using the window below
    Fill in the given fields with the email address and password that you used when signing up for a web portal account and Press login
  • While logged in, from the home page, click on the complaints tab from the menu on the left to go to the complaints page
  • Click on new complaint on the next page. This will open the new complaints page
  • Depending on the type of complaint that you are making, additional information may be required in order to complete this process. i.e. a bill(s) may be selected for complaints to do with bills irregularity
  • Click submit to create your complaint