Please use the window below to report a meter problem.
Note: You will need to login if you already have a LEC webportal account. If you do not have an account, you need to create one. Reference our FAQ on LEC webportal account creation to get more information.
- Log in to LEC webportal using the window below
Fill in the given fields with the email address and password that you used when signing up for a web portal account and Press login - While logged in, from the home page, click on the complaints tab from the menu on the left to go to the complaints page
- Click on new complaint on the next page – This will open the new complaints page
- Select Meter for the type of complaint
- Select the type of meter problem from the list in the compliant subtype field
- Click submit to create your complaint